Privacy Policy
This Privacy Policy describes how Story Hero LLC ("we," "us," or "our") collects, uses, and shares information when you use our Story Hero Academy website and services ("Services").
Information We Collect
Information You Provide
We collect information you provide directly to us, such as when you:
- Create an account
- Purchase our products or services
- Subscribe to our newsletter
- Contact customer support
- Complete forms on our website
This information may include your name, email address, billing information, and any other information you choose to provide.
Information Collected Automatically
When you access or use our Services, we automatically collect certain information, including:
- Log information (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (how you interact with our Services)
- Cookies and similar technologies (see our Cookie Policy)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, and administrative messages
- Respond to your comments, questions, and requests
- Deliver content and product offerings relevant to your interests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and other illegal activities
How We Share Your Information
We may share information in the following ways:
- With service providers who perform services on our behalf
- To comply with legal obligations
- In connection with a business transfer (merger, acquisition, etc.)
- With your consent or at your direction
We do not sell your personal information to third parties.
Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Your Choices
Account Information
You may update, correct, or delete your account information at any time by logging into your account or contacting us.
Marketing Communications
You may opt out of receiving promotional emails by following the instructions in those emails. If you opt out, we may still send you non-promotional emails.
Cookies
Most web browsers accept cookies by default. You can usually change your browser settings to remove or reject cookies. See our Cookie Policy for more information.
International Data Transfers
We are based in the United States and process information on servers located in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities.
Your Privacy Rights
For California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. You have the right to:
- Know what personal information is collected, used, shared, or sold
- Delete personal information held by businesses
- Opt-out of the sale of personal information
- Non-discrimination for exercising your CCPA rights
For EU/EEA Residents
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:
- Access to your personal data
- Correction of inaccurate personal data
- Deletion of your personal data
- Restriction of processing
- Data portability
- Objection to processing
To exercise your privacy rights, please contact us at compliance@story-hero.com
Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Story Hero LLC
3833 Powerline Road, Suite 201
33309 Fort Lauderdale
Florida, United States
Email: compliance@story-hero.com
Last Updated: 01/09/2025
